Shipping Policy

At Sainthouse, we strive to provide a seamless shipping experience. All orders are processed within 1–2 business days and shipped promptly. We offer worldwide delivery, ensuring your items arrive safely and on time.

Delivery Methods & Timeframes

• Standard Shipping: 7–15 business days, depending on your location.
• Express Shipping: 3–7 business days, for urgent orders.
• Tracking: All orders come with tracking numbers to monitor your shipment online.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We occasionally offer free shipping promotions for selected regions and order values.

International Orders

International customers are responsible for any customs fees or import duties. Delivery times may vary depending on the destination country’s postal services and customs clearance.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact our support team within 7 days of delivery. We will assist you with a replacement or refund.

FAQs

• Can I change my shipping address? You can update your shipping address before the order is shipped by contacting our support team.
• How do I track my order? You will receive a tracking number via email once your order is shipped.
• Do you offer gift wrapping? Yes, select the gift option at checkout for premium packaging.

Contact Us

If you have further questions about shipping and delivery, please contact our support team. We are happy to assist you!